Protecting the privacy of your personal information on the l33 platform is our top priority. This privacy policy clearly explains what data we collect, how it is used, and what your rights are.
L33 (referred to as "we", "us", or "the platform") is a trusted online gaming and Sports Betting service in Bangladesh. We believe that every user's privacy is a fundamental right. This Privacy Policy applies to the l33 website, app, and all digital services.
By creating an account or using any service on l33, you agree to this Privacy Policy. If you disagree with any part of it, please contact us before continuing to use the platform Help Center Contact us.
This Privacy Policy is based on Bangladesh's Digital Security Act and international best practices in data protection. We review and update this policy on a regular basis as needed.
L33 only collects information that is necessary. Collecting excessive or unnecessary data goes against our principles. The types of data we collect are detailed below:
| Data type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Account Verification |
| Contact Information | Email, mobile number | Service Delivery & Security |
| Financial Information | Payment methods, transaction history | Payment Processing |
| Usage Data | Login times, game history, bet records | Service Improvement & Security |
| Device information | IP address, browser, operating system | Fraud Prevention |
We collect information directly from you when you register, fill out a form, or contact support. Additionally, certain technical data is collected automatically while you use the platform.
L33 never stores your full payment card or bank account number. All transaction processing takes place through fully encrypted channels.
L33 uses the information we collect solely for specific, legitimate purposes. Before using your data for any purpose, we ensure it is consistent with this policy.
We never use your data to make automated decisions that could harm your financial or legal interests. Any significant decision goes through human review.
The l33 platform uses cookies to run smoothly and enhance your experience. Cookies are small data files stored in your browser that make future visits easier and more personalized.
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of certain l33 services.
L33 does not sell or rent your personal information to third parties. Information may only be shared in the limited circumstances outlined below:
In the event of a change of ownership or merger, your data may be transferred to the new owner; however, the terms of this Privacy Policy will remain in effect and you will be notified in advance.
L33 uses industry-leading technology and processes to protect your data. Beyond the technology itself, our trained team monitors security every day.
In the event of a data breach, we will notify affected users within 72 hours and take immediate protective measures.
L33 does not retain any data beyond the time it is needed. Retention periods depend on the type of data and applicable legal requirements.
Once the retention period has expired beyond legal obligations, data is securely deleted or anonymized. Even after you close your account, certain information may be retained for a specified period as required by law.
L33 believes that user empowerment is at the heart of data protection. You have the following rights over your information:
You can manage your marketing notifications, email, and SMS preferences directly from Account Settings. Identity verification may be required to process your request.
L33 services are strictly for individuals aged 18 and above. We do not knowingly collect any data from minors.
Age verification is mandatory during registration. For suspicious accounts, a government-issued ID is requested, and services remain suspended until verification is complete.
For any privacy-related questions, requests, or complaints, please get in touch with us. We take every matter seriously and are committed to responding promptly.
If this privacy policy is updated, we will post a notice on the website and notify you via your registered email. Continued use of the platform after any changes constitutes acceptance of the updated policy.
To learn more, visit our Terms & Conditions and Responsible Gaming View page.
L33 is committed to protecting your data not just in words, but in practice.